FAQ's & General Info
POPFIZZPAPER.COM VS. POPFIZZPAPER ON ETSY
PopFizzPaper.com and PopFizzPaper on Etsy are different sites. PFP.com is the only place to purchase items from PopFizzPaper. The Etsy shop is currently the place to purchase TN dashboards.
ACCOUNT INFO
Setting up an account during checkout is highly recommended.
You can update your shipping, payment, and order information at any time by logging into your account.
You can update your shipping, payment, and order information at any time by logging into your account.
ORDERING
PopFizzPaper currently accepts all major credit cards and PayPal for both regular orders and Limited Edition Kits.
Please make sure your shipping and payment info is correct before you complete your order, as I cannot be held responsible for shipping to an incorrect address provided.
Please make sure your shipping and payment info is correct before you complete your order, as I cannot be held responsible for shipping to an incorrect address provided.
COUPON CODES
Please check our Facebook Group page, PopFizzPaper Fans, for coupon codes. Oftentimes, there are also codes mentioned in PFP Instagram posts.
Coupons can be stacked with the $50+ free shipping offer.
Coupons can be stacked with the $50+ free shipping offer.
Orders are limited to use of one coupon code.
SHIPPING
Orders are shipped from Southern California.
All orders are sent USPS First Class with tracking in protective packaging (bubble mailer, box, etc). You will receive your tracking number as I process and prepare your order for shipping. Your tracking number will work once USPS has picked up and scanned your package. Please allow 24-48 hours for it to show up in their system.
Once USPS has your package it its possession and/or scanned it, please contact USPS directly with any lost package or tracking concerns. USPS will have more information than PFP has access to and can provide answers and a resolution quicker. If you are concerned with any other shipping matters, please email popfizzpaper@gmail.com.
All orders are sent USPS First Class with tracking in protective packaging (bubble mailer, box, etc). You will receive your tracking number as I process and prepare your order for shipping. Your tracking number will work once USPS has picked up and scanned your package. Please allow 24-48 hours for it to show up in their system.
Once USPS has your package it its possession and/or scanned it, please contact USPS directly with any lost package or tracking concerns. USPS will have more information than PFP has access to and can provide answers and a resolution quicker. If you are concerned with any other shipping matters, please email popfizzpaper@gmail.com.
Domestic packages are considered lost after 45 days, international are considered lost after 90 days, not including holidays or weekends.
PopFizzPaper not responsible for any customs charges, duties, taxes, VAT fees, etc that your country may impose. You can check with your local mail provider for current estimates of charges, duties, taxes, VAT fees, etc. Returned packages due to rejected customs fees will incur a 20% restocking fee deducted from your refund. The actual value of your order will be declared on your shipping form.
SHIPPING COSTS
USA: Shipping costs will vary depending on the price of your order. Please see the checkout to see your shipping charge. Orders over $50 USD will automatically receive free shipping.
CANADA & MEXICO: Shipping charge will be either $10 or $15 depending upon final price of your order. (Prices in USD) Shipping internationally has become more expensive due to USPS price increases. I will refund any int'l shipping charge overages once I have filled your order and it is ready to ship.
REST OF WORLD: Shipping charge will be either $13.50 or $20 depending upon final price of your order. (Prices in USD) Shipping internationally has become more expensive due to USPS price increases. I will refund any int'l shipping charge overages once I have filled your order and it is ready to ship.
CANADA & MEXICO: Shipping charge will be either $10 or $15 depending upon final price of your order. (Prices in USD) Shipping internationally has become more expensive due to USPS price increases. I will refund any int'l shipping charge overages once I have filled your order and it is ready to ship.
REST OF WORLD: Shipping charge will be either $13.50 or $20 depending upon final price of your order. (Prices in USD) Shipping internationally has become more expensive due to USPS price increases. I will refund any int'l shipping charge overages once I have filled your order and it is ready to ship.
RETURNS
Returns/refunds/exchanges are granted on a case-by-case basis and are not guaranteed. If you are unhappy with your purchase or an item arrives damaged, please email me at popfizzpaper@gmail.com for further instructions.
Item must be in original packaging and unused. Buyer is responsible for return shipping charges. Returned packages due to rejected customs fees will incur a 20% restocking fee deducted from your refund.